Federal Nursing Home Administrator Practice Exam

Which of the following tasks contributes most effectively and positively to morale in a management role?

1. Discipline consistently and fairly

2. Providing unlimited vacation time

3. Conducting weekly employee surveys

4. Implementing a mentorship program

The correct answer is: Discipline consistently and fairly

In a management role, disciplining employees consistently and fairly is crucial for maintaining a structured and respectful workplace. When an administrator applies discipline fairly, it fosters an environment of trust and transparency among staff. Employees are more likely to feel secure and valued when they see consistent enforcement of policies and procedures, so they don’t perceive favoritism or arbitrary decisions. Inconsistent or perceived unfair discipline can lead to resentment and low morale, as employees may feel undervalued or uncertain about the standards to which they are being held. On the other hand, a fair disciplinary approach reinforces the idea that all team members are held to the same standards, which can enhance overall morale and create a sense of unity within the workplace. In contrast, while unlimited vacation time and mentorship programs can positively impact workplace culture, they do not directly address foundational elements such as fairness and consistency in behavior management. Additionally, conducting weekly employee surveys can provide valuable feedback, but without action based on that feedback, it may not significantly affect morale. Therefore, maintaining fairness in disciplinary actions stands out as a critical factor in contributing effectively to morale in a management role.