Federal Nursing Home Administrator Practice Exam

What effect might a restrictive communication policy have within a nursing department?

1. Promotes better team collaboration

2. May stifle open communication

3. Encourages staff to follow rules

4. Fosters creativity in problem-solving

The correct answer is: May stifle open communication

A restrictive communication policy within a nursing department can significantly limit the flow of information and open dialogue among staff members. When communication is overly controlled or limited, team members may feel discouraged from sharing their thoughts, concerns, or ideas. This can lead to a culture of silence, where employees refrain from voicing issues or suggestions that could lead to improvements in patient care or workplace processes. In such environments, team collaboration often suffers due to a lack of trust and openness. The ability to communicate freely is essential for fostering teamwork, sharing vital information, and addressing challenges collaboratively. Furthermore, when employees feel their voices are not heard, it can lead to decreased job satisfaction and increased turnover rates. Promoting an atmosphere where communication is encouraged leads to a more engaged and proactive staff, ultimately enhancing the quality of care provided to residents. Thus, the consequence of a restrictive policy predominantly manifests as stifled communication, which can hinder the effectiveness and morale of the nursing department.