Federal Nursing Home Administrator Practice Exam

What does an administrator do to support superior performance.

1. Focus solely on compliance

2. Encourage innovation in service delivery

3. Increase for profit margins

4. Limit training opportunities

The correct answer is: Encourage innovation in service delivery

Encouraging innovation in service delivery is a fundamental role of an administrator in a healthcare setting. By fostering a culture of creativity and open-mindedness, administrators can motivate their staff to explore new methods, approaches, and technologies that enhance the quality of care provided to residents. This not only addresses the evolving needs of residents but also helps to improve satisfaction among both residents and their families. In a highly regulated environment like nursing homes, compliance is important, but focusing solely on compliance may limit the potential for improvement and responsiveness to changes in resident needs. Similarly, a strong emphasis on increasing profit margins could detract from quality care, as it might lead to cost-cutting measures that negatively impact services. Additionally, limiting training opportunities can hinder staff development and inhibit the ability to implement innovative practices, as well-trained staff are essential for delivering high-quality care. Thus, supporting innovation directly correlates with superior performance in a nursing home setting.